I am alone and do nothing
but work. To save money, I moved back home and feel like a child again. I fight
to get out of bed everyday because the amount of things I have to do is
overwhelming. My sales were over $150K, but I don’t want to hire anyone else;
no one could do things better than me.
As sales continued to grow,
I simply couldn’t cope. I hired a fulfillment company to handle the packaging
and delivery. I visited them twice a week. Sales were then over $225k and I couldn’t
keep track of everything. My accounts were months behind and emails went
unanswered, so I decided to hire a part-time assistant.
She was a new mom so it
could have been ideal. As soon as we started working together, I became
critical of almost everything she was doing. I didn’t want to do things her way
and I told her so. Sometimes she was late for meetings and sometimes she did
things without asking me first. After six months, she quit. She felt she could
never do anything right and that I didn’t trust her.
By this time, sales had
grown again, invoices were in boxes, and it took me a week to fulfill an order.
The website looked old and I had to update the product catalogue at least once a
week as items sold out. This month, 35% of the products have a “sold out” tag
My parents suggested I
move out and that I needed an office. I
found a place that was big enough to act as an office and to live in. I moved
all my things there.
I tried to hire someone to
work with me but couldn’t find anyone good enough. Some people didn’t want to
work where I lived. Others wanted too much money. I needed help but I also couldn’t
let go. I had to control everything.
The business was in chaos
and service levels were really poor. The repeat purchases began to fall away.
For the first time in three years sales stopped growing. I had become the